Returns & Exchanges
At BioTechUSA, we want you to be completely satisfied with your purchase. If your apparel doesn't fit or meet your expectations, you can return or exchange any unworn items within 30 days of delivery.
Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return and obtain a return authorization number.
Prepare the Package
Securely pack the items in their original packaging with all tags attached, ensuring you include the printed return slip inside the box.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or schedule a home pickup.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing